Returns & refunds policy

My wish is for you to be completely happy and in love with your purchase. To make your experience risk-free you may return an item if the product is faulty or different from how you envisaged.

7-day Return policy:

You have 7 days after receiving your item to request a return and refund.  Any returns after that time will not be accepted.
Items must be returned in their original condition, undamaged, and unworn.
We do not accept returns and exchanges for the following cases:

Items purchased on Sale.
Gift cards.
Before returning the item please email [email protected] or phone +1(213) 538 8881.

Please return your item in the same box as you getting.
We require a receipt or proof of purchase.
We do not refund for return shipping unless the item is faulty.
We cannot be responsible for items lost by return shipping.
Please return the item using a FedEx courier.
Return Address:  
Building 1, No. 655 Chenying Rd Baoshan District Shanghai 200444, China
We only accept returns for products purchased on the website of Artdecoflor.com.

We are unable to accept any returns for items bought from a Retail shop or at another Online shop. Please contact the original Retail or Online shop you purchased the item from.

We will notify you once we’ve received and inspected your return and will let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

Feel free to contact us for any return questions at [email protected] or by phone +1(213) 538 8881.

 

DAMAGES & ISSUES

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Feel free to contact us with any questions at [email protected] or phone +1(213) 538 8881.